Privacy policy

Privacy Policy

At PDHANDYGO LLC, we value your privacy above all else. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from pdhandygo.com (the "Site") or otherwise communicate with us.

1. Personal Information We Collect

To provide you with a curated shopping experience, we collect the following:

  • Contact Details: Name, shipping address, billing address, phone number, and email address.

  • Financial Information: Payment card details and transaction information. All payments are processed through secure, PCI DSS-compliant gateways.

  • Device & Usage Information: IP address, browser type, and how you interact with our Site (via cookies and similar technologies).

2. How We Use Your Personal Information

Our philosophy is simple: We only use your data for essential purposes:

  • Order Fulfillment: To process payments, arrange shipping, and facilitate returns/exchanges.

  • Communication: To send order confirmations and shipping updates to sales@pdhandygo.com.

  • Marketing (Optional): We will NEVER send marketing emails unless you explicitly "Opt-in" to our newsletter.

  • Security: To detect and prevent fraudulent or malicious activity.

3. Relationship with Shopify & Third Parties

Our store is powered by Shopify. We disclose information to essential service providers to fulfill our contract with you:

  • Shopify: To host our store and improve Services.

  • Payment Processors: To handle transactions securely without ever storing your full credit card numbers on our servers.

  • Shipping Carriers: To ensure your package arrives at your door.

4. Your Rights and Choices

Depending on where you live, you have the right to:

  • Access / Know: Request a copy of the personal information we hold about you.

  • Correct / Delete: Request that we update or erase your data once your order is fulfilled.

  • Opt-out: Unsubscribe from any communications at any time.

5. Security and Retention

We implement robust security measures, although no method is 100% secure. We retain your information only as long as necessary to provide Services or comply with legal obligations.

6. Advertising and Analytics (Meta Pixel & Conversions API)

We use Meta Business Tools (including Meta Pixel and Conversions API) to better understand customer interactions and improve our marketing services.

  • Data Collection: We may share information about the actions you take on our website (e.g., viewing products, adding items to cart, or completing purchases) and hashed contact information (such as email addresses) with Meta.

  • How We Use This Data:

    • Ad Optimization: To deliver our advertisements to individuals most likely to be interested in our products.

    • Measurement: To evaluate the effectiveness of our campaigns and improve our overall service quality.

    • Personalization: To tailor your advertising experience across Meta platforms to be more relevant and meaningful.

  • Your Privacy Rights: The processing of this data is governed by Meta’s Data Policy. You can control your ad preferences and opt-out of interest-based advertising through your Facebook Ad Settings.

Contact Information

Should you have any questions or wish to exercise your rights, please contact us:

  • Entity: PDHANDYGO LLC.

  • Email: sales@pdhandygo.com

  • Phone: +1 816 239 0782

  • Address: 1531 E Bradford Pkwy, Ste 200, Springfield, MO 65804, United States.